Supervisor Loyalty and Rewards
Job description
Loyalty Management:
- Leverage on insights and research to conceptualize, design, implement, launch, communicate and renew structural ATL platforms
- Ensure ongoing business scouting on potential new ideas to introduce to the platforms, as well as third party suppliers and synergies with internal projects and SA
- Ensure creation of business cases to back up the business initiativesLead and supervise technical execution of the required changes
- Build and maintain sound relationship with regulatory, legal and administration to ensure compliance with external requirements
- Produce of communication briefs outlining the comm strategy and supervision of execution from agencies, with the support of the marketing team
- Ensure dormancy reduction / Lower disconnection / Upselling; depending form the objective of the platform
- Ensure Return on investment (ROI) of the platform
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