Job Vacancies in Arusha at Monsanto Company

 
Customer Care Manager Tanzania – 01RLX
Description
Responsibilities:
Responsible for managing the Order-To-Cash (OTC) process in the country.
• Ensure Customer Satisfaction by ensuring timely Complaints closure and timely Customer Incentives pay-out.
• Act as primary contact for accounts regarding all information pertaining to the account: order status, credit, complaints, channel inventory, MOS (Move-Out-Sales) and POG movement.
• Provide sales support for POG/EI tracking, rebates, returns management and analytics
• Work closely with Sub Region Planning Control Tower and participate in the Country S&OP team to understand Demand Supply balance and implement Logistics action plan.
• Liaise with respective functional leads (sales, marketing and finance) to ensure that customer operations strategies and activities are integrated and aligned.
• Responsible for all Logistics (transportation and warehousing) and import export transactions in the country for RC