1-Retail Support Manager
KEY ACCOUNTABILITIES
1 Management of recruitment of new franchisees and shop footprint roll-out:
- Develop annual new shops roll-out plan.
- Manage the execution of the roll-out plan within the agreed KPI’s.
- Recruit new franchisee as per franchisee recruitment criteria, assist effective implementation of new site acquisition and as well as support Company’s efforts at effective refurbishment and set up of new shops.
- Ensure the new franchisee understand the franchise operational standards, commission model, and ROI.
- Ensure all new Vodacom shop staff undergoes the required training and induction prior to the new shop opening date or before the staff starts attending customer in the shop.
- Project management; Manage cross-functional support teams & suppliers to deliver the actions items within the agreed timelines to meet objectives.
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