SENIOR MANAGER SERVICE DELIVERY - CRDB
CRDB Bank PLC is looking for suitable person to fill a vacant position of Senior Manager Service Delivery in the Department of Information, Communication and Technology at the Head Office, in Dar es Salaam.
Job Summary:
The senior manager for Service Delivery will oversee the delivery of CRDB ICT services to the bank's internal customers.
They will establish processes that ensure consistently high service performance, monitor employees and suppliers for proper service delivery, as well as drive high levels of customer satisfaction, in line with IT Service Management best practices.
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